FRA Excellence Benefits Architects

Benefits Desk^®
Vision: Optimizing return on investment for all parties

The Benefits Desk^® streamlines the necessary information to and from the provider (insurers and pension funds) to enable full monitoring and reporting possibilities. In this way administration isn't only fit into a powerful instrument, it also allows the company executives to keep a clear view at all times on all benefits deployed. By dividing the tasks and responsibilities the competences of all parties are optimised to the maximum insuring a cost effective and highly qualitative service.

Implementation of the F.R.A. Benefits Desk^® allows:

	•	Efficient administration and personalized communication of the offered benefits (pension, disability, death and hospitalisation insurance);
	•	Efficient processing and document handling management based on service level agreements (e.g. all necessary documents will be created and distributed within 10 working days after receipt of new employee data);
	•	Detailed monthly management reporting;
	•	On-line and secure access for the HR department to the latest available data;
	•	Personalized and secured communication to all employees with PDF-files using Secured Attachment technology;
	•	Telephone and e-mail assistance by knowledgeable and highly experienced F.R.A. Benefits Desk^® architects for all employees during normal working hours;
	•	Group communication session for all employees on their insurance statements and selection options on demand.

Vision: Optimizing return on investment for all parties

Approach: Process management

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Excellence Benefits Architects^®